I’m Jennifer Smith, a UX designer, educator, consultant, and author based in Boston. I’ve written more than one dozen books on digital imaging and Web publishing, including the recently published Photoshop CC Digital Classroom, Illustrator CC Digital Classroom and the Adobe Creative Cloud Design Tools for Dummies. I also authored Wireframing and Prototyping with Expression Blend Sketchflow. I’ve done extensive work for corporations such as Adobe Systems and Microsoft, and each year I travel more than 100,000 miles visiting clients in Europe, Asia, Africa, and all around the United States teaching user experience design workshops. I deliver UX training and UX consulting for Fortune 100 companies, universities, and many independent software vendors. I also work on UX design projects for clients. Before becoming involved in user experience, I’ve held roles as an art director and creative director, working for a large agency and running my own firm.
As a UX designer and UX design educator, I work on design projects for companies in the Boston area and around the world. I have extensive experience creating user experiences for interactive applications, mobile apps, and websites. I work using a range of wireframing and prototyping tools including Fireworks, Photoshop, Illustrator, Balsamiq Mockups, and Blend for Visual Studio. I also deliver training on these tools and create training tutorials teaching others to efficiently design user experiences that serve the needs of the end-user. With my UX work, I’ve traveled to India, China, Japan, Taiwan, South Korea, Australia, Germany, and all around the United States. Through my travels, I’ve gained extensive experience developing interaction models that meet the needs and expectations of diverse audiences. I’m a fan of Dieter Rams design philosophy, and am continuously surprised that big enterprises will publish terrible websites that don’t appear to adhere to any design principles.
Although I’m one of many Jennifer Smith’s in the Boston area, I’m the only one with training guides and video tutorials on Microsoft.com and on the DigitalClassroom.com website. I’ve held the role of artist in residence for the Windows Phone team at Microsoft, helping third-party app developers produce better apps, and have been named a Microsoft MVP for three consecutive years for my contributions of improving UX in application designs. I’m also the co-founder of the American Graphics Institute.